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Hardware Return Policy

Last post 03-26-2008, 11:47 AM by Daniel Bisque. 3 replies.
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  •  03-21-2008, 4:07 PM 19912

    Hardware Return Policy

        Your website indicates that unused software products have a 30-day return window (https://www.bisque.com/secure/storepolicies/ReturnPolicy.asp).  Does the same policy apply to unused hardware products?

  •  03-24-2008, 1:49 PM 19967 in reply to 19912

    Re: Hardware Return Policy

    What product do you want to return?

    Daniel R. Bisque
    Software Bisque
    912 Twelfth St.
    Golden, CO 80401
    Web: http://www.bisque.com
    Office Hours: 8am - 5pm Mon-Fri MT

  •  03-25-2008, 6:14 PM 20022 in reply to 19967

    Re: Hardware Return Policy

        -MKS 4000 electronics upgrade kit (have not purchased yet). 

        I'm planning a trip to repair an ailing Paramount ME.  The existing electronics are probably fine (suspected cause is cabling, diagnosed elsewhere on this forum).  In the event that cabling is not the problem, and an electronics upgrade could fix the issue, a "just-in-case" purchase might save me a trip.
        In the event that cable adjustments solve our problems, I'd like to know whether I could return an unopened / unused MKS 4000 upgrade kit for refund.

  •  03-26-2008, 11:47 AM 20049 in reply to 20022

    Re: Hardware Return Policy

    Yes, you can. Just let us know before you ship it back so that we can issue an RMA.
    Daniel R. Bisque
    Software Bisque
    912 Twelfth St.
    Golden, CO 80401
    Web: http://www.bisque.com
    Office Hours: 8am - 5pm Mon-Fri MT
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