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Software Bisque Support Corner » Pre-Sales Questions, Comments, Suggestions and Feedback » Contact Software Bisque » FLI PDF Focuser Doesn't Work
TheSkyX+Seeker

FLI PDF Focuser Doesn't Work

Last post 05-05-2008 10:42 PM by David Illig. 4 replies.
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  • 05-02-2008 2:53 PM

    FLI PDF Focuser Doesn't Work

    Reply Contact
    My retail version of CCDSoft 5 appears to not have drivers for the FLI PDF; no drivers are listed for FLI cameras, filter wheels, or focusers. Did I err in the CCDSoft installation? I put the installer CD in and looked for additionall installs that I might have missed, but I didn't find any. Do I need to purchase the additional driver package at $99?

    Thanks,

    David

  • 05-02-2008 4:01 PM In reply to

    Re: FLI PDF Focuser Doesn't Work

    Reply Contact

    If you paid $350.00 for CCDSoft (full retail price), you're eligible to receive the CCDSoft Camera Plug In upon request.

    If you paid $99.00 for the CCDSoft upgrade (or received CCDSoft via an SBIG camera purchase), the CCDSoft Camera Plug In costs an additional $99.00.

    Let me know.

    Daniel R. Bisque
    Software Bisque, Inc.
    912 Twelfth St.
    Golden, CO 80401
    Web Sites: http://www.bisque.com
    http://www.seeker3d.com
    Office Hours: 8am - 5pm Mon-Fri MT

  • 05-02-2008 4:46 PM In reply to

    Re: FLI PDF Focuser Doesn't Work

    Reply Contact
    I have the full-retail-price version, most likely bought from you personally at the Software Bisque booth at NEAF in '06. Will the SN provide proof that it is a retail version, and, if so, how can I get the SN to you?

    Thanks!

    David

  • 05-05-2008 9:45 AM In reply to

    Re: FLI PDF Focuser Doesn't Work

    Reply Contact

    See my private email to you w/details.

    Daniel R. Bisque
    Software Bisque, Inc.
    912 Twelfth St.
    Golden, CO 80401
    Web Sites: http://www.bisque.com
    http://www.seeker3d.com
    Office Hours: 8am - 5pm Mon-Fri MT

  • 05-05-2008 10:42 PM In reply to

    Re: FLI PDF Focuser Doesn't Work

    Reply Contact
    Done. Thank you very much.

    David
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