Frequently Asked Questions

Here are some answers to frequently asked questions (FAQs) about CCDSoft CCD astronomy software.

General Questions

Q. What CCD cameras are supported by CCDSoft?

A. See the CCDSoft Supported Devices page for a complete list of supported devices (cameras, focusers, filter wheels).

 

 

Q. How much does CCDSoft cost?

A. CCDSoft version 5 is $349.00.

 

(Note: Software Bisque offers CCDSoft version 5 to CCDSoft Version 4 and existing SBIG camera owners for $99.00. Valid SBIG camera serial number or proof of purchase required.)

 

Q. How much does CCDSoft cost if I purchase a new SBIG camera?

A.  CCDSoft is free with the purchase of any SBIG camera as of October, 2004.  (Note: Software Bisque offers CCDSoft version 5 to CCDSoft Version 4 and existing SBIG camera owners for $99.00. Valid SBIG camera serial number or proof of purchase required.)

 

 

 

Q.  I purchased a used SBIG camera.  How do I purchase CCDSoft version 5?

A.  Visit the CCDSoft Upgrade page for details.

 

 

Q. Does CCDSoft version 5 Support the SBIG AO-7?

A. Yes! See the CCDSoft Supported Devices page for a complete list of supported devices (cameras, focusers, filter wheels).

 

 

Q. What Edition of TheSky Astronomy Software is required to integrate with CCDSoft version 5?

A.TheSky6 Professional Edition or TheSky Level IV, version 5.00.014 or later is required.

 

 

Q.  I own an earlier version of CCDSoft. How much will the upgrade to the full-working CCDSoft version 5 cost?

A.  Registered CCDSoft customers can upgrade to CCDSoft version 5 for $99.00. Visit the Software Bisque Store link to order the CCDSoft upgrade.

 

Q. Is the ST-V file format be supported in CCDSoft version 5?

A.  Yes.

 

Q. Do I need the CCDSoft Camera Plug In to control my SBIG camera?

A.  No. CCDSoft, stand-alone, supports all SBIG cameras (except for the ST-V).

 

See the CCDSoft Camera Plug In page to determine if you need this add-on product so that CCDSoft will support your camera or other device.