Or, this blog could also be titled: "Why TheSkyX Serious Astronomer Edition is not yet available on the Software Bisque Store"
The answer might seem trivial, but it’s not. True, we released TheSkyX Serious Astronomer Edition last month at Macworld. After four days of demonstrations and discussions with the Mac community, we came away with a list of “you should really change this and this to make TheSkyX Serious better”.
That's one project we're currently working on. And, TheSkyX Serious Astronomer Edition will be that much better for it.
Concurrently, (and more importantly) in order to better serve our loyal and devoted customers, as well as the entire astronomy community, Software Bisque is finalizing a completely new web site infrastructure (specifically, we’re updating and revamping our web servers, web site, web store, web access, and more).
Here are just a few of the benefits our new web site will offer:
A secure, easy-to-use, account-based and cart-based Software Bisque Store that will immediately process your order and give immediate downloadable access to your software products. Once this site is in place, and provided you have access to the web, if you want your Software Bisque software now, you can have it now! (No matter where you reside on the planet and no matter the time of the day or day of the week).
All Software Bisque software products can optionally be purchased as either “Downloadable products only” -OR- “Downloadable+Box” products (Downloadable = you download the software product installer; nothing “physical” like a DVD-ROM is actually shipped to you; Box = we ship the software box and media to you in addition to having downloadable access to your software). You can save money by purchasing just the downloadable product. If you live outside the US, you can also avoid costly import duties and shipping delays.
Manage Your Software Bisque Account - After signing in to the Software Bisque Site (exactly as you sign into the Software Bisque Support Corner now), you can visit the My Account section to view your invoices for the new products you've purchased, along with your product serial numbers, your ship to and billing addresses, access and download the products and updates you’ve purchased, view the "shipped" status for boxed or hardware products, and review your software subscription status*.
Other important benefits:
The new site uses the same “Software Bisque Support Corner-like” engine that you are already familiar with.
The new Software Bisque web site uses battle tested, proven technology used by sites like My Space.com (70 million users), Intel, Visa, Microsoft, Texas Instruments, NASDAQ, MSNBC, Chevron, Dell, the NFL, and Match.com, to name a few.
You will be able to contribute to the Software Bisque Community by writing product reviews and add/edit content to our Wiki.
The Software Bisque Web Site resides at a physically and electronically secure "co-location" (web-server farm) for fast, reliable software downloads and minimal “downtime”.
Sign in to the Software Bisque site using the normal sign in name/password technique, or use your OpenID (a free, single digital identity that is now used by many sites to simplify the sign in process).
The new site brings the “social networking” aspect of the support corner to a whole new level. Make new friends, start conversations, upload media. Have fun!
*Subscription-Based Access to Software Downloads/Updates
Software Bisque software products that you purchase after our new site is on line will be “software subscription based”. What does this mean?
It means when you purchase a software product from Software Bisque, in addition to the normal software license that allows you to use the software as you always have in the past and for an unlimited period of time, you also receive a one year software subscription that provides:
web-based access to download the full product installer
web-based access to download the most recent product updates (updates include bug fixes, changes, improvements, enhancements, support for new hardware, etc.)
After one year, in order to continue to receive the above benefits, you will be able to choose to renew your software subscription or not. The cost of the annual software subscription will be approximately 20% of the retail price.
To reiterate, when you purchase a Software Bisque software product, there are no restrictions to running the software on your computer and you still have a full year’s access to full product downloads and product updates.
I know the million dollar question that I still have not answered is:
“WHEN CAN I BUY THESKYX SERIOUS ASTRONOMER EDITION?”
Provided all the parties involved in this “significant” undertaking come through as scheduled, the best answer I can give is mid-March, 2009 Revised estimate: Early May, 2009 May 8, 2009.
I hope the above sheds light on what’s going on behind the scenes here at SB. Thank you for your patience.
02-11-2009 8:27 AM
Daniel R. Bisque