Software Bisque

TheSkyX First Light Edition

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kevin Posted: 01-24-2012 1:41 PM

Sorry that i never explained this properly.

when i install and then run the program i have display problems.

All I can see is your options across the top of the screen and a comand centre on the left of the screen. The display of the night sky is not there, there is only a white screen. I can only view the night sky in full screen mode only which can be pretty irritating.

I used to run the program on windows 7, so i know how it is suppost to work

When I upgraded to Vista 64 it stopped working efficiently.

And all video drivers are up to date.

I am sorry. but please can you help

 

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Software Bisque Employee

kevin:

I used to run the program on windows 7, so i know how it is suppost to work

kevin:

When I upgraded to Vista 64 it stopped working efficiently.

kevin:

And all video drivers are up to date.

Sorry, this is a video driver issue and means the Vista-based video driver for the graphics hardware on the computer is not compatible with or capable of of running TheSkyX First Light Edition.

Daniel R. Bisque

Software Bisque, Inc.

862 Brickyard Circle

Golden, Colorado 80403-8058

Office Hours: 8 a.m.-5 p.m. Monday-Friday GMT-7:00

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