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SkyX Serious Astronomer Update for Windows

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I updated The SkyX  serious astronomer edition for windows with the latest update. SkyX will no longer open.

 

Please Advise

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ronmichal Posted: 02-15-2017 5:01 PM

Why did the Sky program fail to open after installing the latest update? - "Failed to Open" Error = 205. I had to completely uninstall the program and re-install without the update. Please advise

Top 25 Contributor
Posts 1,282
Software Bisque Employee

What was the exact version and build number of TSX Serious that you formerly had installed?

Attempting to use TheSkyX Serious (Win) Latest Update on an earlier version than one for which it is intended (currently versions 10.1.11 and later) can result in the problem you described. Here's a recent related thread.

Brian S. Rickard
Software Bisque, Inc.

Top 25 Contributor
Posts 856
Software Bisque Employee

From customer support email 2-15-2017

"

Version 10.1.2

Build  2845

"

Sarah Bisque Clawson

Software Bisque, Inc.

862 Brickyard Circle

Golden, Colorado 80403-8058

Top 25 Contributor
Posts 1,282
Software Bisque Employee

As version 10.1.2 is earlier than 10.1.11, it isn't capable of being updated using the currently-available Latest Update. As you discovered, you can instead use the latest Full Installer to bring your version up to date.

Brian S. Rickard
Software Bisque, Inc.

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