Software Bisque

Take a virtual tour of the Software Bisque campus Watch Steve Bisque discuss the Paramount mount with S&T's Dennis Di Cicco Read the Paramount MYT Review Read about the Paramount Software Suite


rated by 0 users
This post has 0 Replies | 0 Followers

Top 10 Contributor
Posts 2,360
Software Bisque Employee
Brian Rickard Posted: 12-23-2017 4:30 AM | Locked

Software Bisque Knowledge Base Article - 1246



You may wish to change the serial number used to activate an installation of TheSkyX astronomy software. The most common reason would be that you have an already-activated installation of TheSkyX Professional Edition before obtaining a Paramount Software Suite (e.g. included with a Paramount Robotic Telescope Mount).

Uninstalling and re-installing TheSkyX is not a solution, as this does not remove the activation details.


Here are two methods to effect a serial number change for TheSkyX.

General — Only use this method if you don't mind losing your customized settings for TheSkyX (e.g. window and toolbar positions, preferences, Sky documents, device selections, field-of-view indicators, observing lists, custom databases, TPoint data, etc.).
  1. If running, close TheSkyX.
  2. Rename your current TheSkyX Application Support Files (ASF) folder, such as by adding the word "backup".
  3. Run TheSkyX and you'll be prompted to enter your name and (new) serial number.
  4. A new ASF folder will be automatically created with default settings.
Surgical — This will keep your current settings and data intact.
  1. If running, close TheSkyX.
  2. Within your TheSkyX Application Support Files (ASF) folder, rename the AppSettings.ini file to something like "AppSettings backup.ini".
  3. Open this file in a text editor, such as Notepad on Windows, or TextEdit on Mac (use TextEdit's Format > Make Plain Text option).
  4. Look for the line that begins with APP_qsTheSkyXSerialNumber= and replace the value after the equals sign with your new serial number. Be careful to enter the number correctly, and keep everything else in this file unchanged.
  5. Save the modified contents as a new file named AppSettings.ini (in the same ASF folder).
  6. Run TheSkyX and verify your serial number registration information using the Help > About TheSkyX (Mac: TheSkyX > About TheSkyX) command.


  • The serial number for a software add-on can be edited from within TheSkyX. For the TPoint Add On, open the Telescope > TPoint Add On window and edit its serial number. For others, see "Activating the Camera Add On", "Activating the Dome Add On", or, for the Advanced Satellite Tracking Add On, follow the instructions provided with it.


  • TheSkyX First Light Edition
  • TheSkyX Student Edition
  • TheSkyX Serious Astronomer Edition
  • TheSkyX Professional Edition


SBKB; serial number; TheSkyX Serious Astronomer Edition; TheSkyX Professional Edition

Last Reviewed: December 23, 2017

Brian S. Rickard
Software Bisque, Inc.

Page 1 of 1 (1 items) | RSS


© 2018 Software Bisque, Inc. 862 Brickyard Circle, Golden, CO 80403-8058 USA - phone: +1 303 278 4478 fax: +1 303 278 0045