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Order Update

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Keith Latiolais Posted: 08-29-2018 4:48 PM

Hi,

I have a quick question please.  Back in mid-June I placed an order for a MYT with Tripod from one of your distributors. At first they told me lead time was 2-4 weeks.  We are now at 11 and I’m being told the delay has something to do with one of the internal components.  I am very excited about the mount but just curious if I’m getting the straight scoop from them.  I was hoping to take the mount with me on a vacation out west (Dark Sites) and just wanted to know if I need to make other travel arrangements.  

Any insider information? 

Thanks, 

Keith Latiolais

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Software Bisque Employee

Thank you so much for purchasing the Paramount MYT!

Keith Latiolais:
Any insider information? 
Yes,  the above information is accurate.  An unanticipated delay in manufacturing electronics has unfortunately delayed mount shipments recently. 

Keith Latiolais:
I was hoping to take the mount with me on a vacation out west (Dark Sites) and just wanted to know if I need to make other travel arrangements.  
So that we can work with you, when is your deadline to receive delivery for this trip?

Daniel R. Bisque

Software Bisque, Inc.

862 Brickyard Circle

Golden, Colorado 80403-8058

Office Hours: 8 a.m.-5 p.m. Monday-Friday GMT-7:00

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Software Bisque Employee

Keith Latiolais:
Back in mid-June I placed an order for a MYT with Tripod from one of your distributors.
If you'd like to email me privately (daniel at bisque dot com) from which dealer the mount was purchased, we can try to figure out where in the list your mount falls.

Thank you.

Daniel R. Bisque

Software Bisque, Inc.

862 Brickyard Circle

Golden, Colorado 80403-8058

Office Hours: 8 a.m.-5 p.m. Monday-Friday GMT-7:00

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Just to add to this, I am in the same boat. Ordered the mount on the 5th May and still waiting for it to be shipped to the distributor :( is there ant more idea on ETA?

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Software Bisque Employee

Dear SubJimbo,

Thank you for your order. 

Please see my private email for further information.  

Best,

Dorothy Nantz 

Front Desk

Software Bisque, Inc.

862 Brickyard Circle

Golden, Colorado 80403-8058

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