The telescope mount (paramount me ii) will no longer connect to the computer (windows 10 w/ skyX version 10.5.0 build 10305 professional edition). There is no com port for the telescope that shows up under "mount settings" when I try to connect the telescope to the SkyX. On my Windows 10 machine, I notice there is a problem with the telescope USB device in the Device Manager. It says that Windows has stopped this device because it has reported problems (Code 43). I tried to uninstall the driver and re-install the driver, but I get the same error in Device Manager.
I cannot remember if I need to do anything to the mount to get the joystick on the handpaddle to work (other than make sure the mount is on and the joystick is plugged in), but at the moment, it does not move the mount.
Can you help me figure out what to check next? I cannot quite figure out if this is a complete hardware problem or some other software problem.
lesliehebb:The telescope mount (paramount me ii) will no longer connect to the computer (windows 10 w/ skyX version 10.5.0 build 10305 professional edition).
lesliehebb: There is no com port for the telescope that shows up under "mount settings" when I try to connect the telescope to the SkyX.
lesliehebb: On my Windows 10 machine, I notice there is a problem with the telescope USB device in the Device Manager. It says that Windows has stopped this device because it has reported problems (Code 43).
Here are additional MKS 5000 replacement links:
Daniel R. Bisque
Software Bisque, Inc.
862 Brickyard Circle
Golden, Colorado 80403-8058
Office Hours: 8 a.m.-5 p.m. Monday-Friday GMT-7:00
Should I be able to move the telescope using the handpaddle just by plugging in the hand paddle and turning on the telescope? Even without a computer or without theSkyX or without homing the telescope?
The mount must be homed first, which can be initiated from the hand paddle by double-clicking the joystick.
Last year you reported using a Paramount ME II. Is that the mount you're currently troubleshooting? Have you updated TheSkyX Professional Edition for Windows to the latest Daily Build, as Daniel suggested?
Brian S. RickardSoftware Bisque, Inc.
Thank you for replying to my query. I read that in the handbook -- "that by double clicking on the joystick I can home the mount", but I did not understand what that meant. The joystick is a little knob not a track pad. What exactly is the motion I would make with the joystick to manually home the telescope?
lesliehebb:The joystick is a little knob not a track pad.
I'm sorry for the trouble with the MKS 5000 board.
lesliehebb:Under the Bisque TCS window and Parameters tab, all the
parameters have question marks beside them.
These would be populated from a currently-connected mount (Bisque TCS).
lesliehebb:Is there anything I can do to
get the old parameters off of the board at this point? It will no
longer connect to the computer.
If you have the WiSky or WiSky++ wireless interface board installed, then you could try to connect wirelessly. Otherwise, if you can't communicate with the mount, then you won't be able to retrieve the data.
But this shouldn't be much of a problem. You'll need to retrain PEC, and you might need to measure the motor index angles (a fairly easy procedure). Other things, such as maximum slew speed and acceleration, can be adjusted again if/as desired.
lesliehebb:I ultimately decided that the MKS 5000 board needed replacing, and I ordered one from Software Bisque
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