I have a paramount mx+, it hit the leg last night. After that, "not homed". I tried many times, but it still could not home. The connection is fine, just could not home.
Why?I need you help.
I'm sorry that you're experiencing trouble with your Paramount MX+ mount.
Does the mount successfully initialize the motors when turned on? Are you able to move the mount using the hand controller?
What happens when you try to home the mount? What is the error number/wording of any error message(s) you receive?
As you may know, there are two ways to home the mount. One is to issue the Home command from TheSkyX, the other is to double-click the joystick on the hand controller. Have you tried both? If neither works, turn off the mount and disconnect any cables from both the Electronics Box (at base) and Instrument Panel (on Versa-Plate), leaving only the mount power and hand controller connected. If you're still unable to home the mount, then power off the mount and disconnect the hand controller as well, then power back on and try to home from TheSkyX.
If you're successfull, great! Otherwise, answers to the above questions should help with further troubleshooting. Also, for completeness, what is the exact version and build of TheSkyX you're using, and on what OS (e.g. Windows or Mac)?
Brian S. RickardSoftware Bisque, Inc.
That's more than two years old. If your subscription is current, you might consider obtaining TheSkyX Professional Edition - Latest Daily Build (Mac, Windows).
Yes, unfortunately, my skyx is out of date, and shall pay for further downloads. The point is I am not sure if the upgrade could solve the home problem.
I have paid the addiontional 100 dollars to get the latest Skyx, however after upgrade, home problem was still there.
And I have tried all the methods you have mentioned above, including with the hand controller, home was still not possible. But sometimes during the daytime, home could be possible, but at night not working, maybe because of the low temperature at night?
Now when I connected with the paramount mx+, skyx will tell me to home, and then beep beep beep will come out, the "not homed" displayed in the skyx. No other error messages received.
Looking forward to your response.
wangziwill:I have a paramount mx+, it hit the leg last night. After that, "not homed".
Brian Rickard:Does the mount successfully initialize the motors when turned on?
wangziwill:And I have tried all the methods you have mentioned above, including with the hand controller, home was still not possible. But sometimes during the daytime, home could be possible, but at night not working, maybe because of the low temperature at night?
Daniel R. Bisque
Software Bisque, Inc.
862 Brickyard Circle
Golden, Colorado 80403-8058
Office Hours: 8 a.m.-5 p.m. Monday-Friday GMT-7:00
Daniel R. Bisque:Does lowering the maximum slew rate allow the mount to home successfully at the lower temperatures?
For clarification, here's how to adjust the maximum slew speed:
when i powered on, the three LED Lights are on and sounds are ok.
Again homing is ok during the daytime but not working during night. It is about 2 degree during night, and i have tried to low themaximum slew speed, but home still not working
Have you tried adjusting the spring plungers, per the Paramount GEM Cam Stop and Spring Plunger Adjustment Instructions? See also Tom Bisque's tip on spring plunger adjustment.
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