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Missing Cable from Recent MKS 5000 Upgrade

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BobAntol Posted: 11-11-2018 11:00 AM

Hello.

I began the upgrade process to the MKS 5000 (which I received just recently).  According to the Bill of Materials, there should be "Through mount USB cables (2)".  I only received one (1).

Can someone get back to me and send the second missing through mount USB cable?

Thank you.

Bob Antol
Stargate 4173 at Grimaldi Tower
Poughquag, New York USA
http://www.stargate4173.com/

Top 75 Contributor
Posts 245
Software Bisque Employee

Hi Bob, 

Thank you for your purchase. 

I apologize for any in convince the missing cable may have caused.  

It was a pleasure speaking with you yesterday.

We were able to ship the cable out to you right away. 

Please let me know if you have any questions or concerns. 

Kindest regards, 

Dorothy Nantz  

Front Desk

Software Bisque, Inc.

862 Brickyard Circle

Golden, Colorado 80403-8058

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