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CCDSoft help

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Leonid24 Posted: 06-30-2009 9:49 AM

I just installed CCDSoft, when I try to print screen and save it, program crashes "The instruction at "0x73dd11c" referenced memory at "0x00000004". The memory cold not be "read". " Help please.

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Daniel R. Bisque replied on 06-30-2009 10:02 AM
  1. Install the latest version from the Downloads page before proceeding.

If the behavior persists,

  1. What is the step by step procedure to reproduce the error?
  2. What is the make and model of your printer?
  3. What operating system?

Daniel R. Bisque Software Bisque, Inc. 912 Twelfth St Golden, CO 80401-1114 USA Software Bisque Home Office Hours: 8 a.m. - 5 p.m. Monday-Friday Mountain Time (GMT-7:00)

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Leonid24 replied on 07-02-2009 9:19 AM
I have updated to 5.00.192 version. same result, program crashes.
 
I am running windows XP, SP3. It seem that 5 other people in my class have to same problem.
 
this is what I am trying to do
 1. hold Alt and press Prnt Scrn
 2.  paste it, and save as *.bmp
 
after i click save, program crashes.

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