Software Bisque

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sbaranov Posted: 02-23-2010 11:04 PM

I would like to be able to update my Seeker for the Mac (my version is Build 750) and my TheSkyX Student Edition for the Mac (my version is Build 1132) to their latest versions. I have registered both programs purchase with Bisque (Invoice IVC14618 Date 3/9/2009). Kindly send me instructions how to do it including permission to access the appropriate files.

Thank you.

Sergio C Baranovsky, PhD,

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Daniel R. Bisque replied on 02-24-2010 8:33 AM

sbaranov:
Access Denied subject
Please see Why Am I Getting Access Denied? for a complete explanation.  In short, you need to first register your serial numbers with Software Bisque.  Please see How Do I Register My Serial Number? for the procedure how.

Also see: Where Is My Serial Number? and Software Downloads for more information.

Let me know if you have any questions. 

Daniel R. Bisque Software Bisque, Inc. 912 Twelfth St Golden, CO 80401-1114 USA Software Bisque Home Office Hours: 8 a.m. - 5 p.m. Monday-Friday Mountain Time (GMT-7:00)

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sbaranov replied on 02-24-2010 10:33 AM

Thank you. The links you posted, however, lead to a Post Not Found screen.

Second subject: Given my version/build numbers (quoted in my

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Daniel R. Bisque replied on 02-24-2010 4:58 PM

sbaranov:
Thank you. The links you posted, however, lead to a Post Not Found screen.
The links are valid, and should work.  What browser are you using?  (Your browser might be blocking new target frames.

sbaranov:
Seeker gives a build number without a version number.
A later build number means a later version.  If the Seeker build number on your computer is smaller than the latest Seeker Update, then updating is required.

sbaranov:
Is this a renewal or update fee? Please explain.
Click on the Terms and Conditions link on the Seeker Store Product page for details about the Seeker subscription.

Daniel R. Bisque Software Bisque, Inc. 912 Twelfth St Golden, CO 80401-1114 USA Software Bisque Home Office Hours: 8 a.m. - 5 p.m. Monday-Friday Mountain Time (GMT-7:00)

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