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SkyX Pro and CCD Commander issues

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sidis5 Posted: 02-28-2018 12:38 PM
CCD Commander unable to tell what side of the mount the telescope is on using an MEII with onaxis encoders. Is this an issue with SkyX or CCD Commander? I have my planetarium in Sky, mirrored in display as that is more natural for me. I don't see how that would be an issue. Also, when CCDC forces the side after showing "unable to determine what side of the mount the telescope is on" , it will force to the east side but the scope instead slews to the west side. I have unchecked the option in CCDC to "automatically determine what side the scope is on" because of this issue. But now I have to be present when CCDC starts the run so I can tell it what side of the sky the scope is on. Why is that information not being sent to CCDC?
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sidis5:
after showing "unable to determine what side of the mount the telescope is on"
This is root cause.  TheSkyX can be asked to provide the mount's side of pier based on the return value (0 or 1) of the sky6RASComTele object's DoCommand() method.

If CCDCommander cannot determine side of pier, why?  Specifically, what is the error message returned when this command is issued?

Also:

  1. What is the exact version and build of TheSkyX?
  2. What is the exact wording of any error messages in TheSkyX, if any?
  3. Do you have the latest Windows updates installed (related to this issue, followed by this resolution/workaround)?  If not, the above call would fail, and possibly cause the "unable to determine what side of the mount the telescope is on" error message.

Daniel R. Bisque

Software Bisque, Inc.

862 Brickyard Circle

Golden, Colorado 80403-8058

Office Hours: 8 a.m.-5 p.m. Monday-Friday GMT-7:00

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I am running TheSkyX Professional edition - Version 10 .5 .0 (Build 11360)
It's running on an Eagle2Pro using Windows10 Enterprise with updates deferred, so I never experienced any of the ASCOM issues others were experiencing. 

I just checked the updates in the system and the last was on 2/15/18  Update KB4033631 which had no effect on anything.
The problem update (KB4056892) was never installed on my computer. 

I've attached a phone shot of the error messages coming up in CCDC but will type it in here as well. 

:Connecting to mount
:Cannot tell which side of the mount the telescope is on
:Forcing to Eastern side
:Moving to original location
:Error Number 1218
:Limits Exceeded: Error= 218
:TheSkyX.sky6RASCOMTele
:Stopping

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Posts 786

We fixed this today. Changed a few things so I am not sure what did it. We reinstalled CCDC, changed beyond meridian from 90 to 30 minutes in CCDC and unchecked show horizon in TSX. 

Currently CCDC is set to auto for side of meridian. As soon as it connect, it flips the mount and flips back. I think this is normal behavior. 

 

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Posts 6

Update: 

This problem seems to have been addressed by making an adjustment to my slew limits in CCDC. 

Adjustment in CCDC:  (Mount Parameters) (Gem Setup): Setting slew limits to 30min or less for East and West sides.  Mine were set at 90min. 

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Posts 5,411

Tolga:
Currently CCDC is set to auto for side of meridian. As soon as it connect, it flips the mount and flips back. I think this is normal behavior. 

Looks like its fixed but this should not be normal behavior with any automation program.

Tom

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Posts 84

I just installed ccdc and i'm experiencing this issue. 

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when I use ccdc to connect directly to TSX I get this behavior on connect, and with the roof closed its no bueno. 

Using the ascom driver, it doesnt exhibit the problem so far.  

 

b

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scubabri:
when I use ccdc to connect directly to TSX I get this behavior on connect, and with the roof closed its no bueno.  Using the ascom driver, it doesnt exhibit the problem so far.  

  1. From TheSkyX, click Help > Check for Updates and install the latest daily build if necessary.
  2. To troubleshoot, eliminate all third-party software, adapters, VMs, and run TheSkyX Pro (only) directly on the computer that is connected to the Paramount ME II using a 15-foot USB cable.
  3. Connect to the mount.

Does the behavior persist using only TheSkyX Pro to connect to the Paramount?

Daniel R. Bisque

Software Bisque, Inc.

862 Brickyard Circle

Golden, Colorado 80403-8058

Office Hours: 8 a.m.-5 p.m. Monday-Friday GMT-7:00

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Posts 84

I am up to date.

 

This only happens with CCDC connecting directly to TSX. If I connect to TSX via the ascom driver, I dont have the issue.

 

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Posts 84

here is  from the log, using theskyx for mount control.

CCD Commander Log File

Software v1.7.35

This copy is unregistered.

Trial period expires in 43 days.

19:07:53  Action starting.

19:07:53  Connecting to the Camera...

19:07:53  Connecting to the Mount...

19:07:55  Cannot tell which side of mount telescope is on.

19:07:55  Forcing to western side...

19:07:59  User aborted! Stopping imager and autoguider...

 

using ascom theskyx driver

CCD Commander Log File

Software v1.7.35

This copy is unregistered.

Trial period expires in 43 days.

 

19:13:48  Action starting.

19:13:48  Connecting to the Camera...

19:13:48  Connecting to the Mount...

19:13:52  Connecting to Focuser...

19:13:52  Connecting to Cloud Sensor...

19:13:52  Connecting to the Dome...

19:13:52  Parking mount...

19:13:57  Tracking disabled.

19:13:57  Done parking!

19:13:57  Action complete.

 

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Posts 631

Paramount flipping when CCD Commander connects is *not* normal. Matt provides a good routine to set the Eastern and Western limits in the documentation, these parameters need to be set. Auto detection of pier side can be disabled (that's how I run, I connect after homing so pier side is known) but in general it merely slews the mount a few degrees rather than flipping when enabled.

Clear skies,

Bill

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Posts 3,343
Software Bisque Employee

scubabri:
I am up to date.

To be sure, what is your build number? If you are running the currently-latest Update, the Check for Update feature will indicate you’re up-to-date, but it ignores Daily Builds, of which there’ve been quite a few. More recently the feature has been made to also check the daily build, but that hasn’t reached the Latest Update yet.

Brian S. Rickard
Software Bisque, Inc.

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Posts 84

11587

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Any reason not to run via the ascom interface? 

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