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Jim Brunkella Posted: 03-04-2019 9:18 PM

Hello,

Please explain why Sky X Serial Number <TheSky Pro Version 4 Serial Number Entered Here> will not install on my laptop?

Thank you

Jim  Brunkella

Top 10 Contributor
Posts 27,547
Software Bisque Employee

Jim Brunkella:
Please explain why Sky X Serial Number <TheSky Pro Version 4 Serial Number Entered Here> will not install on my laptop?

  • The serial number you supplied (and removed by the Admin) is a valid TheSky Level IV, Version 4 serial number (circa 1995). 
  • TheSky Level IV serial number is not a valid TheSkyX Serious Astronomer Edition serial number.
  • Visit your account's Subscriptions page to view your TheSkyX Serious Astronomer Edition serial number.
  • Use that serial number to activate TheSkyX instead.

I hope this makes sense.

Daniel R. Bisque

Software Bisque, Inc.

862 Brickyard Circle

Golden, Colorado 80403-8058

Office Hours: 8 a.m.-5 p.m. Monday-Friday GMT-7:00

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