I posted the following on the technical support forum but have not received a response. I thought it prudent to try again on this forum.
BTW I also sent an email seeking to update my email address - the new address is p****@o****.net.au. I haven't received a response to that email either - though it may have been misdirected
My query is as follows:
I purchased a PMX some years ago and was using TSX to operate the mount. I haven't used TSX to control my mount for some time and so my subscription has lapsed. I'd like to renew my subscription so I can download updates to the latest version. However, looking at my subscriptions page, I only have the option to renew TSX for Windows. I want to also download TSX Professional for Mac as I plan all my imaging from my home computer. I have the multiple OS licence for up to 6 machines - it came with my PMX. If I renew my subscription for the Windows version, will I also have access to updates to the Mac version?
I look forward to hearing from you
ADMIN NOTE: Masked email address.
Please see my response to your original post. Thank you.
Daniel R. Bisque
Software Bisque, Inc.
862 Brickyard Circle
Golden, Colorado 80403-8058
Office Hours: 8 a.m.-5 p.m. Monday-Friday GMT-7:00
pvelez:BTW I also sent an email seeking to update my email address - the new address is p****@o****.net.au. I haven't received a response to that email either - though it may have been misdirected
On April 28, we received an automated reply from a different email address (pv*****@w****.com.au) that was associated with your name. Since the private email address currently associated with your pvelez member account matches the one you gave above (before I masked it), I believe the email address has been updated.
Brian S. RickardSoftware Bisque, Inc.
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