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  • Questions Regarding the Software Bisque Taurus 600 Mount

    Normal 0 false false false EN-US X-NONE HE MicrosoftInternetExplorer4 Dear Software Bisque manager, I have a couple of questions related to the Software Bisque’s Taurus 600 mount: 1. Is the overall load weight capacity 180 kg, as advertised? 2. What is the distance / length between the fork arms, at the location where the telescope is attached
  • Re: Paramount ME Stalls

    Hi Daniel, One more comment – I am pretty much convinced now that the problem is NOT mechanical in nature. I re-checked the balance and found the equipment to be fully balanced at the two extremes of the ‘Slew Between Limits’ sides and orientation of the mount. Also, I would like to retract from my original statement that the balance
  • Re: Paramount ME Stalls

    Dear Daniel, Referring to the last two points in your message, namely: Ilan Manulis: When the mount is about to stall, an increasing, high pitch sound can be heard, as if there is some force employed on one (or both?) of the axes gears, preventing it (them?) from working freely. One can really tell when the mount is about to stall by just listening
  • Paramount ME Stalls

    Dear Steve, Tom and Daniel, I would like to consult with you regarding an annoying situation with our Paramount ME. The mount was purchased at the end of 2009 / beginning of 2010. Since the end of March, 2011 the observatory has been declared operational. However, this has never been the case in full. We continued to suffer repeated stalls at extreme
  • Re: Inquiry Regarding the Paramount ME

    Dear Mr. Bisque, Indeed, I received Colleen Bisque's response promptly through my gmail account. Many thanks. I received word that the shipment has landed in Israel today and shoud reach the Weizmann Institute either by this weekend or early next week, the latest. I will be relieved only when I see the mount with my very own eyes... :-) Much obliged
  • Re: Inquiry Regarding the Paramount ME

    Dear Mr. Bisque and Mrs. Hobelman, This is an urgent appeal . It is of utmost urgency, since in a couple of days you will not be available for more than a week. In spite of the notification per your message of December 9 th , a copy of which is included below, our forwarder in Springfield Gardens, NY did not receive the goods until today! In order to
  • Re: Inquiry Regarding the Paramount ME

    Dear Leah and Adrian, Many thanks. My e-mail address is ilan@trendline.co.il . However, as Daniel has experience many times already, this domain is somehow blocked on your end, so I can not receive messages from you (but can receive messages from the rest of the world...). In order to overcome this obstacle, I have opened a new account. My new e-mail
  • Re: Inquiry Regarding the Paramount ME

    Dear Mr. Bisque, 1. Did you receive the order from the Weizmann Institute for the Paramount ME? 2. Is there a target date when the Paramount ME with all of its components will be ready for shipment? 3. Is it acceptable with you that the software packages and manuals will be shipped earlier, so that studying the material could begin ASAP? Many thanks
  • Re: Inquiry Regarding the Paramount ME

    Dear Mr. Bisque, This is to inform you that the order for the Paramount ME + the software package stack + Versa-Plate has been issued. You should receive it any day (if you have not received it already). I was asked to provide you with the following Ash-Dome model number, in order to make sure that interfacing with this specific dome is included in
  • Re: Inquiry Regarding the Paramount ME

    Dear Mr. Bisque, In addition to the purchase of the Paramount ME, we are ordering the TCF-S3 Temperature Compensated Focuser from Optec, Inc. I received today the following question from Jeff Dickerman from Optec Sales and Support: I would like to know your required cable length for the S1 cable on the Paramount kit. This cable extends from the base
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