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  • Re: SkyX Professional Updates

    Thank you for the quick response. SkyX is licensed/registered under Mitchell Haeri (Observatory Director Saddleback College): { redacted } In addition, we (Mitch and I) have the T-point and Camera add-ons installed (no problems there). I have SkyX installed on our main PC and two others. I tried running the update on one of the backup laptops (to make
  • SkyX Professional Updates

    Hello, We are running SkyX Pro (on Windows 10) and I was attempting to update from the dropdown menu. I get an "access denied" error - register account. When I enter serial number it indicates that I am already registered. Looking at your site, I found the following as a possible issue: Your serial number was registered under a different account
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