Software Bisque periodically makes free updates to our software through the Software Bisque Support Corner. These updates are accessible through links on the Download Free Updates page (and related pages) and represent the most up-to-date versions of our software for the casual user.

Software Bisque periodically posts "hot fix" updates to our software on the Download Hot Fixes for our high-end users. 

Hot Fixes:

• are Software Bisque's attempt to respond to our customers as quickly as possible and keep our software—and you—on the cutting edge of astronomy.

• are very recently released versions of our software that contain fixes to newly reported bugs and may contain minor software enhancements and support for newly released industry hardware. 

• typically represent Software Bisque's response to feedback from our high-end users who have found a problem that prevents them from getting a specific task accomplished, or a response to a "must-have" feature from our high-end customers enabling them to continue their work.  

• are eventually migrated to the updates page or will be part of a future release. If, for example, we fix a bug that affects a majority of our customers, the hot fix is quickly migrated to the free updates page.  Once a hot fix version contains a sufficient number of bug fixes or minor enhancements that are beneficial to the majority of our customers, it is migrated to the updates page or offered as part of a paid upgrade.

• can typically be used in a production environment. Software Bisque makes a concerted effort to ensure the stability of a hot fix. For a period of time after posting a hot fix Software Bisque is more sensitive to the feedback of its customers and those on associated users groups who install the hot fix. 

• unfortunately may occasionally introduce new bugs so there is some risk involved in installing them. In this case, Software Bisque will attempt to respond in a timely manner and correct the situation but cannot be held responsible for any downtime as the user understands the risks/benefits involved in using a hot fix. Uninstalling a hot fix may require uninstalling completely, reinstalling from the original media and updating from the free updates page.

• that contain minor enhancements are typically not as well documented as those enhancements found in a free update.  When the hot fix is migrated to a free update its enhancements may receive more extensive documentation.

• Any updates not posted using the methods described above are unsupported releases and are provided for testing purposes only.

• All setup files located on the Software Bisque web site that are not listed on the Download Free Updates or Download Hot Fixes site should be considered proprietary, confidential, and not for public distribution.

• Software Bisque reserves the right to post confidential or password protected files on our web site.

• Software Bisque Updates and Hot Fixes are normally comprehensive from the last major release, and include all files required to update your software to the most current release. For example, TheSky6 version 6.0.0.31 update installer includes all updates between 6.0.0.1-6.0.0.30. No additional updates are required.

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