Software Bisque Knowledge Base Article – 1083

RESOLUTION

Software Bisque offers a 30-day money back guarantee* on software products.

Boxed Software Product Refund Request

If you wish to return a “boxed” Software Bisque software product, please do the following:

1. Email the /forums/users/FrontDesk the following information: 
   a. The “Subject” of the email must be “Software Bisque RMA Request” (otherwise the email could be identified as spam).
   b. In the body of the email, include your invoice/web order number, your name and mailing address and the reason for the return (please).
2. After the above information is received, Software Bisque will issue an Return Merchandise Authorization (RMA) number to you. 
3. Clearly print RMA number on the outside of the packaging. Returns without an RMA will not be accepted.

Mail the package to:

Software Bisque
912 12th Street
Golden, CO
80401-1114
USA

Software Bisque will issue a refund, less the stocking fee, after the product is received.

*Restocking fee applies. See original invoice for details.

Download Only Software Refund Request

If you wish to return a “boxed” Software Bisque software product, please do the following:

1. Email the /forums/users/FrontDesk the following information: 
   a. The “Subject” of the email must be “Software Bisque RMA Request” (otherwise the email could be flagged as spam).
   b. In the body of the email, include your invoice number, your name, and the reason for the return (please).
2. Once the above information is received, Software Bisque will credit your account. 

APPLIES TO

All Software Bisque software products.