Software Bisque Knowledge Base Article – 125

ERROR LAUNCHING THESKY

ISSUE

Upon attempting to launch TheSky v4, the following error message is displayed:

“This program has performed an illegal operation and will be terminated”

RESOLUTION

The window positions stored in the registry should be cleared using the following procedure:

1. If running, close TheSky.
2. Open the Registry Editor (Start / Run, type REGEDIT, then select OK).
3. Switch to the HKEY_CURRENT_USER window (listed under Window menu).
4. Open the key list to Software/Software Bisque/TheSky.
5. Delete each key (and its subkeys) whose name begins with WINDOW.
6. Exit the Registry Editor (your changes will automatically be saved).
7. Start TheSky. All its windows will now be in their default locations. You may position or de-activate toolbars as desired.

APPLIES TO

General

KEYWORDS

SBKB

This article was formerly published under the identifier Q269KB in Software Bisque’s prior knowledge base.

Last Reviewed: 11/24/2004