Software Bisque Knowledge Base Article – 172
REALSKYVIEW HANGS AT STARTUP
ISSUE
When RealSkyView icon is double-clicked, the application attempts to start (the hourglass appears), then the system stops responding.
RESOLUTION
If the system stops responding when RealSkyView is launched on the Macintosh, try trashing the RealSkyView Preferences file. It is located in the Preferences folder in the System folder on the hard drive.
(Example path:
Macintosh HD:System Folder:Preferences:RealSkyView Preferences)
KEYWORDS
SBKB
This article was formerly published under the identifier Q360KB in Software Bisque’s prior knowledge base.
Last Reviewed: 11/24/2004