Software Bisque Knowledge Base Article – 183

REALSKY “V” CD-ROM IS UNRECOGNIZED BY DRIVE

ISSUE

After inserting the RealSky “V” CD-ROM, the drive cannot recognize it – it may spin endlessly, try to play it as an audio CD, or eject it altogether.

RESOLUTION

This is probably a CD-ROM from the second run, which was formatted improperly. Some (older) CD-ROM drivers don’t recognize the format, and may assume it is an audio CD. The incorrect CD-ROM has “15516 2 6 REALSKYVIEW ADCA” etched into the disk’s hub (visible from the data side).

Contact the Astronomical Society of the Pacific for a new “V” CD-ROM.

APPLIES TO

Installation

KEYWORDS

SBKB

This article was formerly published under the identifier Q378KB in Software Bisque’s prior knowledge base.

Last Reviewed: 11/24/2004