Software Bisque Knowledge Base Article – 279

THESKY FOR MAC CANNOT LAUNCH HELP

ISSUE

TheSky version 5 for Macintosh is reporting that it cannot locate the default browser when attempting to launch help.

RESOLUTION

TheSky uses the Macintosh’s
default web browser to display help, and sometimes the Macintosh loses
track of the default browser.

1) Open the Internet control panel.

2) Click on the Web tab.

3) Near the bottom of the window,
choose your default browser from the popup menu. When in doubt, choose
“Select…” from the popup menu to select a specific web
browser on your hard drive. 

4) Close the Internet control panel,
and TheSky should then be able to launch the correct browser. 

If it still doesn’t work, then there is
a chance that you don’t have enough memory to open both TheSky and a web
browser at the same time. You can usually fix this problem by installing
more RAM, or turning on virtual memory with the Memory control panel.

APPLIES TO

General

KEYWORDS

SBKB

This article was formerly published under the identifier Q542KB in Software Bisque’s prior knowledge base.

Last Reviewed: 11/24/2004