Software Bisque Knowledge Base Article – 40

ASTRONOMY TUTORIAL “CANNOT FIND VIEWER FILE”

ISSUE

When running TheSky’s Help, Astronomy Tutorial, error message displayed:
“Cannot Find Viewer File. Make sure the correct disk and directory are specified.”

RESOLUTION

1. Make sure that TheSky’s CD-ROM is in the CD-ROM drive.
2. Check that the CD-ROM drive letter is correct (especially if customer has a CD changer or more than one CD-ROM drive).
3. Try running :/Redist/MViewer/MViewer2.exe and opening :/Tutorial/Tutorial.mvb.

APPLIES TO

Patterns in TheSky Astonomy Tutorial in TheSky Version 2.

KEYWORDS

SBKB

This article was formerly published under the identifier Q114KB in Software Bisque’s prior knowledge base.

Last Reviewed: 11/24/2004