Software Bisque Knowledge Base Article – 43

ZOOM-IN RESULTS IN ERROR

ISSUE

Upon zooming in (to 1?), error message displayed:
“An error has occurred in your application. To keep working anyway, click ignore.” (IGNORE) (CANCEL)
Ignoring leaves TheSky in unresponsive state. Cancelling displays:
“This application has performed an illegal operation. A General Protection Fault occurred in module GDI.EXE @ 000f:00000ac7.”

RESOLUTION

If the Telrad (or other large) FOV indicator is on, this may be the cause of the problem. This was fixed for the Telrad indicator in version 4.00.100.
OR
This could be a video driver incompatibility. Customer should try standard VGA driver (640x480x16) to see if problem persists. If this works, contact display manufacturer for an update.

From Richard Balfour (compuserve id:72662,361)

If your client has our latest powerdesk drivers (v.2.30) he will be able to select the Nanao T217 TS monitor. Also ensure that the client is using our latest BIOS (v.2.0) on the video card. This should solve the problem.

Richard (MGI)

APPLIES TO

General

KEYWORDS

SBKB

This article was formerly published under the identifier Q117KB in Software Bisque’s prior knowledge base.

Last Reviewed: 11/24/2004